![]() We certainly hope that we have the opportunity to restore your confidence in us and hope to see you again soon. Our resort fee is never hidden when you book directly through us, and should also be disclosed at the time of booking by any of our partners. WestgateGuestRels, Guest Relations Manager at Westgate Las Vegas Resort & Casino, responded to this review Responded We are delighted that you had a great dining experience. Please be aware that our resort fee is posted on our website so guests can have this information prior to booking with us. Westgate expects its staff to always be hard at work to make sure every customer has a positive experience, so your input lets us know that there may be improvement needed in this area. We regret to hear that you may have been treated rudely by our staff during your stay. ![]() Our team is always doing everything in their power to ensure that the process moves along smoothly. There have been times where system issues hinder the check-in process. We understand that your time is valuable, and we do apologize for any wait at check-in. ![]() Though it is upsetting to hear your stay was anything less than exceptional, we do thank you for taking the time to let us know exactly what went wrong. Hi Tom, We appreciate you leaving a review.
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